# Knowledge hub

## Shoppa manual

- [Välkommen!](https://shoppa.gitbook.io/knowledge-hub/undefined.md): Vår användarmanual kommer hjälpa dig fördjupa dina kunskaper om skyltprogrammet och vi önskar dig varmt välkommen!
- [Installera, starta och logga in](https://shoppa.gitbook.io/knowledge-hub/kom-igang/kom-igang.md): För att börja använda Shoppa måste du först installera, starta programmet och logga in.
- [Översikt - Karta och Menyer](https://shoppa.gitbook.io/knowledge-hub/oversikt/oeversikt-karta-och-menyer.md)
- [Mallar & Bilder](https://shoppa.gitbook.io/knowledge-hub/allmant/mallar-and-bilder.md): I detta avsnitt beskriver vi begreppen Mall, Layout och Format. Vi går även igenom hur dessa används i kombination med bilder.
- [Sök efter mallar och bilder](https://shoppa.gitbook.io/knowledge-hub/allmant/soek-efter-mallar-och-bilder.md)
- [Produktdatabas](https://shoppa.gitbook.io/knowledge-hub/allmant/produkter.md)
- [Sökfilter](https://shoppa.gitbook.io/knowledge-hub/allmant/soekfilter.md)
- [Multifiltrering](https://shoppa.gitbook.io/knowledge-hub/allmant/multifiltrering.md)
- [Prisdatum](https://shoppa.gitbook.io/knowledge-hub/allmant/tidsreglaget-and-kampanjer.md)
- [Feedback](https://shoppa.gitbook.io/knowledge-hub/allmant/feedback.md)
- [Skapa skyltar](https://shoppa.gitbook.io/knowledge-hub/skapa-skyltar/skapa-skyltar.md): Ditt Shoppakonto är laddat med mall- och bildmaterial anpassat efter er kedjas profil. Du kan inte designa egna skyltar utan använder de prefabricerade mallarna och fyller dem med önskad information
- [Sökfunktionen](https://shoppa.gitbook.io/knowledge-hub/skapa-skyltar/skapa-en-skylt-soekfunktion.md)
- [Kampanj eller Produktgrupp](https://shoppa.gitbook.io/knowledge-hub/skapa-skyltar/kampanj-eller-produktgrupp.md)
- [Manuell skylt](https://shoppa.gitbook.io/knowledge-hub/skapa-skyltar/manuell-skylt.md)
- [Flerproduktsmall](https://shoppa.gitbook.io/knowledge-hub/skapa-skyltar/flerproduktsmall.md)
- [Koppla skrivare](https://shoppa.gitbook.io/knowledge-hub/print/printing.md)
- [Skriv ut](https://shoppa.gitbook.io/knowledge-hub/print/printing-single-sign.md): Shoppa hjälper dig att spara på utskriftspapper. Ett exempel på det är att Shoppa vid utskrift automatiskt placerar två A5 format på ett A4.
- [Skrivarkö & Arkiv](https://shoppa.gitbook.io/knowledge-hub/print/print-queue.md)
- [Multiutskrift](https://shoppa.gitbook.io/knowledge-hub/print/multiutskrift.md)
- [Skriv ut via Printshop](https://shoppa.gitbook.io/knowledge-hub/print/print-shop.md): Printshop är ett tillval för utskrifter. Vi erbjuder hög kvalitet, snabb leverans och bästa möjliga pris.
- [Introduktion](https://shoppa.gitbook.io/knowledge-hub/digital-signage/introduktion-till-digital-signage.md): Digital Signage (DS) är ett tillval som gör det möjligt att skapa och skicka animerat material till dina digitala skärmar.
- [Skicka spellista](https://shoppa.gitbook.io/knowledge-hub/digital-signage/skicka-spellista.md): Skicka material till en digital skärm
- [Redigera befintlig spellista](https://shoppa.gitbook.io/knowledge-hub/digital-signage/redigera-befintlig-spellista.md)
- [Spara till fil](https://shoppa.gitbook.io/knowledge-hub/digital-signage/spara-till-fil.md): Spara spellista till videofil
- [Schemalägg spellista](https://shoppa.gitbook.io/knowledge-hub/digital-signage/schemalagg-spellista.md)
- [Lägg till Director och Spelare](https://shoppa.gitbook.io/knowledge-hub/digital-signage/laegg-till-director-och-player.md): I detta avsnitt går vi igenom hur du kopplar Director och Spelare till Shoppa.
- [Hantera Kanaler](https://shoppa.gitbook.io/knowledge-hub/digital-signage/arbeta-med-kanaler.md): Detta avsnitt beskriver Lokala och Offentliga Kanaler.
- [Rotera skärmbilden 180 grader](https://shoppa.gitbook.io/knowledge-hub/digital-signage/rotera-materialet-180-grader.md)
- [Översikt - gränssnitt och inställningar](https://shoppa.gitbook.io/knowledge-hub/digital-signage/oversikt-granssnitt-och-installningar.md)
- [Preview Player](https://shoppa.gitbook.io/knowledge-hub/digital-signage/preview-player.md)
- [Hantera layouter och format](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/hantera-layouter-och-format.md)
- [Verktyg](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/verktyg.md)
- [Textverktyget](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/textverktyget.md)
- [Bildverktyget](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/bildverktyget.md)
- [Formverktyget](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/formverktyget.md)
- [Färger](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/farger.md)
- [Streckkoder och QR-koder](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/streckkoder-och-qr-koder.md)
- [Bildjusteringar](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/bildjusteringar.md)
- [Hantera objekt](https://shoppa.gitbook.io/knowledge-hub/skapa-en-mall/hantera-objekt.md)
- [Produkter och sökning](https://shoppa.gitbook.io/knowledge-hub/produktdatabasen/produkter-och-sokning.md)
- [Bildformat](https://shoppa.gitbook.io/knowledge-hub/ovrigt/bildformat.md)
- [Butiksgrupper](https://shoppa.gitbook.io/knowledge-hub/ovrigt/butiksgrupper.md)
- [Kampanjinspelningar](https://shoppa.gitbook.io/knowledge-hub/ovrigt/kampanjinspelningar.md)
- [Kortkommandon](https://shoppa.gitbook.io/knowledge-hub/ovrigt/kortkommandon.md)
- [Lista över taggar](https://shoppa.gitbook.io/knowledge-hub/ovrigt/lista-over-taggar.md)
- [PDF-länkade layouter](https://shoppa.gitbook.io/knowledge-hub/ovrigt/pdf-lankade-layouter.md)
- [Printshop](https://shoppa.gitbook.io/knowledge-hub/ovrigt/printshop.md)
- [Spara som bild](https://shoppa.gitbook.io/knowledge-hub/ovrigt/spara-som-bild.md)
- [Startsidan](https://shoppa.gitbook.io/knowledge-hub/ovrigt/startsidan.md)
- [Sök och ersätt](https://shoppa.gitbook.io/knowledge-hub/ovrigt/sok-och-ersatt.md)
- [Återskapa material](https://shoppa.gitbook.io/knowledge-hub/ovrigt/aterskapa-material.md)

## Mediablob

- [Kom igång](https://shoppa.gitbook.io/knowledge-hub/mediablob/kom-igang.md)
- [Introduktion](https://shoppa.gitbook.io/knowledge-hub/mediablob/introduktion.md)
- [Skapa en produkt](https://shoppa.gitbook.io/knowledge-hub/mediablob/skapa-en-produkt.md)
- [Läsa in en produktlista](https://shoppa.gitbook.io/knowledge-hub/mediablob/lasa-in-en-produktlista.md)
- [Lägga till bilder](https://shoppa.gitbook.io/knowledge-hub/mediablob/lagga-till-bilder.md)
- [Om bilder i Mediablob och Shoppa](https://shoppa.gitbook.io/knowledge-hub/mediablob/om-bilder-i-mediablob-och-shoppa.md)
- [Söka på produkter](https://shoppa.gitbook.io/knowledge-hub/mediablob/soka-pa-produkter.md)
- [Redigera produkter](https://shoppa.gitbook.io/knowledge-hub/mediablob/redigera-produkter.md)
- [Komplementsprodukt](https://shoppa.gitbook.io/knowledge-hub/mediablob/komplementsprodukt.md)
- [Skapa en kampanj](https://shoppa.gitbook.io/knowledge-hub/mediablob/skapa-en-kampanj.md)
- [Produktgrupper](https://shoppa.gitbook.io/knowledge-hub/mediablob/produktgrupper.md)
- [Skapa en ny prislista](https://shoppa.gitbook.io/knowledge-hub/mediablob/skapa-en-ny-prislista.md)
- [Kopplingsbeskrivningar](https://shoppa.gitbook.io/knowledge-hub/mediablob/kopplingsbeskrivningar.md)

## Video guides

- [Översikt](https://shoppa.gitbook.io/knowledge-hub/video-guides/allmant/oversikt.md)
- [Användarmenyer](https://shoppa.gitbook.io/knowledge-hub/video-guides/allmant/anvandarmenyer.md)
- [Mallar, layouter och format](https://shoppa.gitbook.io/knowledge-hub/video-guides/allmant/mallar-layouter-och-format.md)
- [Sök efter mappar, mallar och bilder](https://shoppa.gitbook.io/knowledge-hub/video-guides/allmant/sok-efter-mappar-mallar-och-bilder.md)
- [Skicka feedback](https://shoppa.gitbook.io/knowledge-hub/video-guides/allmant/skicka-feedback.md)
- [Skapa en skylt](https://shoppa.gitbook.io/knowledge-hub/video-guides/skapa-en-skylt/skapa-en-skylt.md)
- [Skapa skyltar med produkter från en kampanj](https://shoppa.gitbook.io/knowledge-hub/video-guides/skapa-en-skylt/skapa-skyltar-med-produkter-fran-en-kampanj.md)
- [Skapa en skylt manuellt](https://shoppa.gitbook.io/knowledge-hub/video-guides/skapa-en-skylt/skapa-en-skylt-manuellt.md)
- [Förbered skyltar till efter en kampanj](https://shoppa.gitbook.io/knowledge-hub/video-guides/skapa-en-skylt/forbered-skyltar-till-efter-en-kampanj.md)
- [Skapa en skrivarkoppling](https://shoppa.gitbook.io/knowledge-hub/video-guides/print/skapa-en-skrivarkoppling.md)
- [Skriv ut dina färdiga skyltar](https://shoppa.gitbook.io/knowledge-hub/video-guides/print/skriv-ut-dina-fardiga-skyltar.md)
- [Så här fungerar skrivarkön](https://shoppa.gitbook.io/knowledge-hub/video-guides/print/sa-har-fungerar-skrivarkon.md)
- [Så här fungerar arkivet](https://shoppa.gitbook.io/knowledge-hub/video-guides/print/sa-har-fungerar-arkivet.md)
- [Så här gör du en multiutskrift](https://shoppa.gitbook.io/knowledge-hub/video-guides/print/sa-har-gor-du-en-multiutskrift.md)
- [Skicka material till en skärm](https://shoppa.gitbook.io/knowledge-hub/video-guides/digital-signage/skicka-material-till-en-skarm.md)
- [Spara material till en mp4 fil](https://shoppa.gitbook.io/knowledge-hub/video-guides/digital-signage/spara-material-till-en-mp4-fil.md)

## Shoppa Cloud

- [Vad är Shoppa Cloud?](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/introduktion/vad-ar-shoppa-cloud.md)
- [Logga in](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/introduktion/logga-in.md)
- [Skapa skyltar](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/arbetsflode/skapa-skyltar.md)
- [Filtrering av produkter](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/arbetsflode/filtrering-av-produkter.md)
- [Steckkodsskanning](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/steckkodsskanning.md)
- [Kamera-skanning](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/steckkodsskanning/kamera-skanning.md): Att välja produkter med hjälp av att skanna streckkod
- [IR-skanning](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/steckkodsskanning/ir-skanning.md)
- [Produktändringsfilter](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/produktandringsfilter.md)
- [Redigera skylt](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/redigera-skylt.md)
- [Skriv ut till skrivare](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/skriv-ut-till-skrivare.md)
- [Teman](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/funktioner/teman.md)
- [Release notes](https://shoppa.gitbook.io/knowledge-hub/shoppa-cloud/release-notes/release-notes.md): Release notes för versioner efter betaversionen 1.2.0 som släpptes 2024-09-01

## Systemkrav - SE

- [Shoppa](https://shoppa.gitbook.io/knowledge-hub/systemkrav-se/shoppa.md)
- [Mediablob](https://shoppa.gitbook.io/knowledge-hub/systemkrav-se/mediablob.md)
- [Digital signage](https://shoppa.gitbook.io/knowledge-hub/systemkrav-se/digital-signage.md)

## Systemkrav - ENG

- [Shoppa](https://shoppa.gitbook.io/knowledge-hub/systemkrav-eng/shoppa.md)
- [Mediablob](https://shoppa.gitbook.io/knowledge-hub/systemkrav-eng/mediablob.md)
- [Digital signage](https://shoppa.gitbook.io/knowledge-hub/systemkrav-eng/digital-signage.md)

## API Documentation

- [What is Mediablob](https://shoppa.gitbook.io/knowledge-hub/api-documentation/undefined.md)
- [Fields](https://shoppa.gitbook.io/knowledge-hub/api-documentation/fields.md)
- [Endpoints](https://shoppa.gitbook.io/knowledge-hub/api-documentation/endpoints.md)
- [Authorization](https://shoppa.gitbook.io/knowledge-hub/api-documentation/endpoints/authorization.md): An authorization is necessary for the request towards Shoppa's REST API or SOAP protocol. The documentation provides a description on how to receive credentials for an integration user
- [REST](https://shoppa.gitbook.io/knowledge-hub/api-documentation/endpoints/xml.md): All endpoints use a leaky bucket queue algorithm. There is a max capacity of 50 messages at a time with a renewal of 1 message per 5 seconds.
- [SOAP (legacy)](https://shoppa.gitbook.io/knowledge-hub/api-documentation/endpoints/soap.md)
- [Pictures](https://shoppa.gitbook.io/knowledge-hub/api-documentation/endpoints/soap/pictures.md)
- [XML structure](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure.md)
- [XSD](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/xsd.md): List of all available schema versions for each XML type.
- [Products](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/product.md)
- [Extending existing products](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/product/extending.md)
- [Deleting products](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/product/deleting.md)
- [Complement products](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/complements.md)
- [Pricelists](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/storeinfo.md)
- [Local price overrides](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/storeinfo/local-prices.md)
- [Future price changes](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/storeinfo/future-price-changes.md)
- [Campaigns](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/campaigns.md)
- [Productgroups](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/productgroups.md)
- [Local integration](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/local-integration.md)
- [Signorder](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/local-integration/signorder.md)
- [Display groups](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/local-integration/display-groups.md)
- [Error messages](https://shoppa.gitbook.io/knowledge-hub/api-documentation/xml-structure/errors.md)
- [Images](https://shoppa.gitbook.io/knowledge-hub/api-documentation/images.md): Uploading an image to Shoppa's central database will result in the picture passing through an image handling before the image is stored on Shoppa's servers.
- [Formats and resolution](https://shoppa.gitbook.io/knowledge-hub/api-documentation/images/formats-and-resolution.md): The documentation is based on FreeImage version 3.18.0

## Vanliga frågor - SE

- [Ladda ner Shoppa](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/kom-igang/ladda-ner-shoppa.md)
- [Glömt ditt lösenord?](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/kom-igang/glomt-ditt-losenord.md)
- [Hur du installerar och använder Shoppa om du använder macOS](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/kom-igang/hur-du-installerar-och-anvander-shoppa-om-du-anvander-macos.md)
- [Manual](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/kom-igang/manual.md)
- [Printshop](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/kom-igang/printshop.md)
- [Koppla din skrivare till Shoppa](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/koppla-din-skrivare-till-shoppa.md)
- [Skalning & DPI](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/skalning-and-dpi.md)
- [Skicka feedback eller lämna önskemål om förändringar](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/skicka-feedback-eller-lamna-onskemal-om-forandringar.md)
- [Utskriftsarkiv](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/utskriftsarkiv.md)
- [Avancerad anpassad installation](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/avancerad-anpassad-installation.md)
- [Återställ lokal databas](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/aterstall-lokal-databas.md)
- [Skriv ut flera skyltar på samma papper](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/skriv-ut-flera-skyltar-pa-samma-papper.md)
- [Mallar, layouter, format eller bilder saknas](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/mallar-layouter-format-eller-bilder-saknas.md)
- [Inga produkter hittades](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/inga-produkter-hittades.md)
- [Formatet passar inte](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/formatet-passar-inte.md)
- [Skrivare eller format saknas när du skapar en skrivarkoppling](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/skrivare-eller-format-saknas-nar-du-skapar-en-skrivarkoppling.md)
- [Långsam utskrift](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/langsam-utskrift.md)
- [Utskriften är felaktigt roterad](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/utskriften-ar-felaktigt-roterad.md)
- [Omstart krävs](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/omstart-kravs.md)
- [Utgråade kampanjer och inga produkter hittades](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/faq/utgraade-kampanjer-och-inga-produkter-hittades.md)
- [Error: Shoppa installerades inte korrekt, kan inte köras](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/error-shoppa-installerades-inte-korrekt-kan-inte-koras.md)
- [Error: Felkonfiguration av hotfolder upptäcktes, vänligen kontakta din IT-support](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/error-felkonfiguration-av-hotfolder-upptacktes-vanligen-kontakta-din-it-support.md): Error: Felkonfiguration av hotfolder upptäcktes, vänligen kontakta din IT-support. Shoppa kommer att fortsätta utan lokal integration.
- [Error: Synkronisering behövs](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/error-synkronisering-behovs.md)
- [Shoppa stängs ner vid "Testar anslutning..."](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/shoppa-stangs-ner-vid-testar-anslutning....md)
- [Kan inte ändra användarnamn](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/kan-inte-andra-anvandarnamn.md)
- [Lokalt lagringsfel](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/lokalt-lagringsfel.md)
- [Shoppa kan inte nå det centrala systemet](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/shoppa-kan-inte-na-det-centrala-systemet.md)
- [Dialogrutan Errordlg har felstilsflaggan inställd, men är inte en felmeddelandedialog](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/dialogrutan-errordlg-har-felstilsflaggan-installd-men-ar-inte-en-felmeddelandedialog.md)
- [Shoppaversionen är nyare än den maximala tillåtna versionen](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/shoppaversionen-ar-nyare-an-den-maximala-tillatna-versionen.md)
- [Misslyckades med att ladda ner](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/misslyckades-med-att-ladda-ner.md)
- [Skrivaren kan inte nås](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/skrivaren-kan-inte-nas.md)
- [Utskriftsfel orsakat av Microsoft Update](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/utskriftsfel-orsakat-av-microsoft-update.md)
- [Den lokala Shoppainformationen är korrupt och behöver laddas ner igen](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/den-lokala-shoppainformationen-ar-korrupt-och-behover-laddas-ner-igen.md)
- [Det gick inte att initiera användarinställningar från systemet](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/det-gick-inte-att-initiera-anvandarinstallningar-fran-systemet.md)
- [Fastnar vid inläsning](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/fastnar-vid-inlasning.md)
- [Svart/vita utskrifter](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/svart-vita-utskrifter.md)
- [Skrivarens utskrift innehåller skräpinformation eller skräptecken när du skriver ut från Shoppa](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/skrivarens-utskrift-innehaller-skrapinformation-eller-skraptecken-nar-du-skriver-ut-fran-shoppa.md)
- [Error: Shoppa har stött på vissa svårigheter och måste startas om](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/felsokning/error-shoppa-har-stott-pa-vissa-svarigheter-och-maste-startas-om.md)
- [Status: Väntar på nätverk](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/status-vantar-pa-natverk.md)
- [Status: Väntar på Director](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/status-vantar-pa-director.md)
- [Error: Inget nätverk](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/error-inget-natverk.md)
- [Alfanumerisk kod](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/alfanumerisk-kod.md)
- [Vit text på blå bakgrund](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/vit-text-pa-bla-bakgrund.md)
- [Svart skärm](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/svart-skarm.md)
- [Skärmen visar material som du inte har skickat till spelaren](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/skarmen-visar-material-som-du-inte-har-skickat-till-spelaren.md)
- [Rosa fönster](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-se/digital-signage/rosa-fonster.md)

## Vanliga frågor - ENG

- [Printshop](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/getting-started/printshop.md)
- [Forgot your password?](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/getting-started/forgot-your-password.md)
- [How to install and use Shoppa if you use macOS](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/getting-started/how-to-install-and-use-shoppa-if-you-use-macos.md)
- [Download Shoppa software](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/getting-started/download-shoppa-software.md)
- [Manual](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/getting-started/manual.md)
- [Connect your printer to Shoppa](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/connect-your-printer-to-shoppa.md)
- [Scaling & DPI](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/scaling-and-dpi.md)
- [Send template feedback or request changes](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/send-template-feedback-or-request-changes.md)
- [Print Archive](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/print-archive.md)
- [Advanced custom installation](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/advanced-custom-installation.md)
- [Reset local database](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/reset-local-database.md)
- [Print multiple signs on the same paper](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/print-multiple-signs-on-the-same-paper.md)
- [Missing templates, layouts, formats or pictures](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/missing-templates-layouts-formats-or-pictures.md)
- [No products found](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/no-products-found.md)
- [Format does not fit](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/format-does-not-fit.md)
- [Printer or Format is missing when creating printer binding](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/printer-or-format-is-missing-when-creating-printer-binding.md)
- [Slow printing](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/slow-printing.md)
- [The print is incorrectly rotated](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/the-print-is-incorrectly-rotated.md)
- [Restart required](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/restart-required.md)
- [Greyed out campaigns and no products found](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/faq/greyed-out-campaigns-and-no-products-found.md)
- [Error: Shoppa was not installed correctly, unable to run](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/error-shoppa-was-not-installed-correctly-unable-to-run.md)
- [Error: Hotfolder misconfiguration detected, please contact your IT support. Shoppa will continue wit](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/error-hotfolder-misconfiguration-detected-please-contact-your-it-support.-shoppa-will-continue-wit.md): Error: Hotfolder misconfiguration detected, please contact your IT support. Shoppa will continue without local integration.
- [Error: Synchronization needed](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/error-synchronization-needed.md)
- [Shoppa shuts down at “Testing Connection...”](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/shoppa-shuts-down-at-testing-connection....md)
- [Unable to change username](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/unable-to-change-username.md)
- [Local Storage Error](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/local-storage-error.md)
- [Shoppa could not reach the central system](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/shoppa-could-not-reach-the-central-system.md)
- [The dialog Errordlg has the error style bit set, but is not an error dialog](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/the-dialog-errordlg-has-the-error-style-bit-set-but-is-not-an-error-dialog.md)
- [Shoppa version is more recent than the maximum version allowed](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/shoppa-version-is-more-recent-than-the-maximum-version-allowed.md)
- [Failed to download](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/failed-to-download.md)
- [Printer could not be accessed](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/printer-could-not-be-accessed.md)
- [Printing errors caused by Microsoft Update](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/printing-errors-caused-by-microsoft-update.md)
- [The local Shoppa information was broken and needs to be downloaded again](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/the-local-shoppa-information-was-broken-and-needs-to-be-downloaded-again.md)
- [Unable to initialize user settings from system](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/unable-to-initialize-user-settings-from-system.md)
- [Stuck loading](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/stuck-loading.md)
- [Black/White print](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/black-white-print.md)
- [Printer prints garbage/junk characters when printing from Shoppa](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/printer-prints-garbage-junk-characters-when-printing-from-shoppa.md)
- [Shoppa has encountered some difficulties and must be restarted](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/troubleshooting/shoppa-has-encountered-some-difficulties-and-must-be-restarted.md)
- [Status: Waiting for network](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/status-waiting-for-network.md)
- [Status: Waiting for Director](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/status-waiting-for-director.md)
- [Error: No network](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/error-no-network.md)
- [Alphanumeric code](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/alphanumeric-code.md)
- [White text on blue background](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/white-text-on-blue-background.md)
- [Black screen](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/black-screen.md)
- [The screen displays material that you have not sent to the player](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/digital-signage/the-screen-displays-material-that-you-have-not-sent-to-the-player.md)
- [Pink window](https://shoppa.gitbook.io/knowledge-hub/vanliga-fragor-eng/pink-window.md)


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