This error occurs when your network can’t connect to the Shoppa services. The cause can include internet traffic being blocked by a firewall, instability of the network or a general service error.
Perform these steps if you experience the issue:
Restart Shoppa to verify that it’s not a temporary issue
Visit status.shoppa.com to see any current service outages
If no outages are reported, click the help button in the error message and copy the contents
Contact your IT support with this information
If your IT can’t detect any problems with your network, please raise a support ticket.