# White text on blue background

**Problem:** The screen displays the message "Screen #1", or another number. \
**Cause:** The player is not registered in Shoppa. 

**Solution:** Add the player to a channel.

 

**Problem:** The screen displays the player name. \
**Cause:** The player has no material to show, neither now nor scheduled in the future. 

**Solution:** Send content to the player with “Start playing now” or the scheduler.